Frequently Asked Questions
To help customers quickly resolve issues when purchasing premium phone numbers, we have compiled a list of common problems and solutions, including various frequently asked questions and their corresponding solutions, so that customers can buy with confidence and use with peace of mind.
About Impressive Contact
What is Impressive Contact and what services do you provide?
Impressive Contact and its group were founded in 2006. We are a premium trading platform for luxury phone numbers and digital assets. Our services cover Feng Shui numbers, lucky numbers, vehicle registrations, and domain names across Hong Kong, Mainland China, Macau, Malaysia, Singapore, the UK, Canada, and Australia.
How credible is Impressive Contact?
Impressive Contact has been featured in newspapers and magazines and is recommended by celebrities and clients. We also maintain a strong reputation with many positive reviews across social platforms.
Who are your clients?
Our clients include multinational groups (such as SF Express, UA Finance, ABB, Kaisa, and ATK), local companies (such as Yoov, Snapask, and 28watches), and public figures.
How can I contact Impressive Contact?
You can contact us via WhatsApp (852) 98889311, phone (852) 27908888, WeChat (impressivecontact), or social media platforms including Facebook, Instagram, LinkedIn, Xiaohongshu, and Douyin.
Do you only sell Hong Kong phone numbers?
Besides Hong Kong numbers, we also offer products from Mainland China, Macau, Malaysia, Singapore, the UK, Canada, and Australia.
Choosing Lucky Numbers
How can I choose a Feng Shui number that suits me?
You may consult your Feng Shui master first and share your requirements with us (five elements, I Ching, zodiac, horoscope, etc.). We will then help you shortlist suitable numbers.
How can I search phone numbers quickly?
Use the "Super Search" feature next to the search bar to filter by price, required and excluded digits, occurrence count, position, and prefix.
How can I calculate Bazi and number five-element attributes?
Please use our "Bazi and Phone Number Five-Elements Calculator" under "AI" -> "Calculate Bazi and Phone Number Five Elements".
How can I find the numbers I have liked before?
Click the cart icon at the top-right corner of the website to view your previously liked numbers.
什麼是四條尾靚號?
四條尾一般指電話號碼最後四位有明顯重覆或規律組合(例如 8888、9999),讀法是全8、主打易記易讀、辨識度高與品牌展示效果。
Purchase and Payment Process
What is the purchase process for a lucky number?
1. Select: choose your preferred number in our database or contact our specialist via WhatsApp.
2. Reserve: a number can usually be reserved for one day for deposit payment.
3. Deposit: pay by FPS, HSBC ATM transfer, PayMe, WeChat Pay, Alipay, etc. Please provide payment proof, delivery address, and contact details within 14 days.
4. Preparation: we prepare the number (including prepaid SIM transfer or consignment owner handover when applicable).
5. Delivery: once ready, we ship free by SF Express to your designated location (residential surcharge may apply).
6. Real-name registration and plan activation: most numbers are prepaid SIM cards. Bring the number to any telecom operator to activate, preferably within 14 days.
What payment methods do you accept?
We accept multiple payment methods including FPS, PayMe, WeChat Pay, Alipay, ATM transfer, HSBC/Standard Chartered/VISA/Master/UnionPay/AE credit cards, Octopus, and cheque.
Can I pay on delivery?
We offer SF Express cash-on-delivery service. Please contact our specialist for details.
Delivery and Collection
How do you deliver?
After the prepaid SIM is ready, you may collect it at our Tsim Sha Tsui East store or use SF Express delivery to a designated address.
What collection methods are available? Is there any handling fee?
We offer store pickup or SF Express delivery (including COD for remaining balance if needed). No handling fee is charged for these methods.
What should I do after receiving the prepaid SIM?
Because prepaid SIM cards have validity limits, new owners must complete real-name registration and activation within 14 days. Keep the SIM package before registration.
What is the real-name registration limit for prepaid SIM cards?
For prepaid SIM cards, individual users can register up to 10 cards per telecom operator, while corporate users can register up to 25 cards per operator. Postpaid plans are not limited in the same way.
How can I check prepaid SIM balance and validity date?
You can check prepaid SIM balance and validity date on our website. We have listed methods for all major Hong Kong telecom operators.
Consignment and Valuation
How can I consign a lucky number for sale?
Please contact our specialist, or submit your number, expected price, name, and contact details through our consignment page.
What if I want to consign a number but do not know how to price it?
We provide an AI valuation tool as a pricing reference for consignment. Please see our consignment valuation guide for details.
After Changing Your Number
How do I change my WhatsApp phone number?
In WhatsApp: Settings -> Account -> Change Number.
How do I change my WeChat phone number?
In WeChat: Me -> Settings -> Account Security -> Phone -> Change Mobile.
How can I use two phone numbers on one device?
Install "WhatsApp Business" to use two numbers on one device (Android / iPhone).
Other Information
Where can I read more about terms and conditions?
Please visit our Terms and Conditions page for more details.
靚號推介
聯絡優質靚號
- 地址: 尖沙咀海港城海洋中心6樓604室(營業時間:星期一至五, 上午10至下午6時, 公眾假期休息)
- Whatsapp: (+852) 9888 9311
- 電話: (+852) 2790 8888
- 網址: https://impressivecontact.com
- 簡短網址: https://iii.co
- Telegram: impressivecontact
- Linkedin: linkedin.com/company/13763520
- Youtube: @impressivecontact
- Messenger: m.me/impressivecontact
- Instagram: instagram.com/impressivecontact
- 電郵: [email protected]
- 微訊號: impressivecontact
- Facebook: facebook.com/impressivecontact
